Customer reviews

  • Julie Helm

    Customer rating:

    19-May-2017
    Staff were very helpful. We had a nice room. Hotel is in a good location


  • Nancy Kaminski

    Customer rating:

    17-May-2017
    We greatly enjoyed our stay at Hotel Morgana. The rooms are comfortable and the breakfast buffet is outstanding! The location is excellent, within easy walking distance of many attractions.


  • Wes Sjaardema

    Customer rating:

    15-May-2017
    My wife and I stayed at the Hotel Morgana for easy access to Roma Termini train station. We don't like the neighborhood or the views, but the hotel staff are courteous and professional, the WiFi is reliable, the rooms are nice and the beds are comfortable. Excellent breakfast buffet hosted by very welcoming and professional staff.


  • Aleksey Serdyuk

    Customer rating:

    9-May-2017
    Wonderful hotel in a very convenient place.


  • Janelle Sapigao

    Customer rating:

    5-May-2017
    Such a brilliant place to stay close to the Termini and all the other tourist attractions! I had my first trip to Rome and was never disappointed booking in this Hotel. Whatever it is that was written in the reviews here were all true. Friendly staff, delicious and rich breakfast with (sausages,bacon,cheese,bread,etc), easy to locate, clean room, nice shower and if you need to leave early and will not be able to have breakfast then no worries as they will pack a breakfast for you (just dont forget to inform them the night before so they could prepare). 5mins walk away from the Roma Termini,30mins by Leonardo express to and from the Fiumicino airport. Getting around tourist attractions is very easy as well. Highly recommended esp. for solo travelers!


  • Richard Santiago

    Customer rating:

    4-May-2017
    We were here for 6 days and had a very good time. The hotel is clean, the staff was welcoming. Marco, Lukas, Carmelo, Katheryn, Eddie, and everyone else, thank you for service. A rich buffet breakfast served every morning was just the ticket for the long walks along ancient streets, exploring this vast city. Located just a few blocks from the Termini Station, made it convenient for transport back and forth from the airport. Surrounded by restaurants, fast food shops, a mini store (I like to keep large bottles of water in my room), and tons of street vendors/souvenir shops, you never lacked for anything. On the same street a few blocks down was the tour company I had booked with, again very convenient. I would stay here again, and highly recommend it to anyone thinking of visiting the Eternal City. Eddie, we didn't get a chance to say goodbye when we checked out, we were told it was your day off. Again, thanks to everyone for a wonderful stay at your charming hotel.


  • Anonymous guest

    Customer rating:

    4-May-2017
    Excellent location, very helpful and friendly staff.


  • michael perkins

    Customer rating:

    7-Apr-2017
    Excellent location and all staff were brilliant -nothing was too much trouble. Would definitely stay again.


  • Sevan Michikian

    Customer rating:

    21-Mar-2017
    I would like to say that it was an amazing and pleasant hotel. I am really glad to say that the room was amazing the breakfast was amazing the people were amazing everything was clean and i would suggest Hotel Morgana to other people for sure. But i am unhappy because i was expecting a double bed and not two single bed merged together. Plus i believe that for a 4 star hotel is a must to have slippers and bathrobe. anyway the hotel was amazing and i haven't regret that i chose it great job guys !


  • Shanil Sanghani

    Customer rating:

    9-Mar-2017
    I recently stayed at Hotel Morgana and very much enjoyed my stay. The staff were very friendly and the rooms were very nice too. The hotel is in a great location, very close to Termini station and a close walk to the Colosseum. The breakfast is also great and also had good vegetarian options. It does not have a kettle in the room but has complimentary tea and coffee in the lobby. Would recommend for anyone coming to Rome!


  • Alin Gheorghe

    Customer rating:

    24-Feb-2017
    Very pleasant staff, top conditions, best breakfast.


  • Peter FrankRath

    Customer rating:

    30-Jan-2017
    Excellent staff (reception & breakfast), great service, good breakfast


  • PAUL WHEATLEY

    Customer rating:

    21-Jan-2017
    The most important comment is that if we are fortunate enough to return to Rome, would my family and I like to stay again at Hotel Morgana. The answer would be a definite YES. We (my wife, daughter & I) stayed at Hotel Morgana between the 28th December 2016 and the 3rd January 2017. What stood out most was how the staff at the hotel are very friendly, helpful & always wishing to accommodate, this made our stay very pleasant. We were in Room 153, which is a secure separate annex about 75 metres up the road. Don't let this put you off, because it had a balcony overlooking a historical building & grounds, with a view up & down the street. The room was comfortable for all three of us & clean. The hotel is also well located close the Train Terminal whereby you can either choose to go to the tourist attractions by train, bus or walk, whichever is your preference. For breakfast there was quite a broad choice of options, for me personally I do like my bacon, so I was a happy bunny. I have to mention the catering staff at breakfast were particularly welcoming.


  • Helen McCarthy

    Customer rating:

    16-Jan-2017
    Have just spent our third holiday at this hotel and have not been disappointed on any of the stays. The rooms are clean and comfortable and the location of the hotel, close to Termini makes travelling around Rome so easy. Staff are helpful and polite. Breakfast is always very good. Would definitely recommend Hotel Morgana.


  • Anonymous guest

    Customer rating:

    2-Jan-2017
    Very good value for money, delicious breakfast, clean, nice and helpfull staff. Highly recommended.


  • Kerry Hudson

    Customer rating:

    27-Dec-2016
    We have had 5 nights here over the Christmas break and we cant fault the hotel in any way. The staff at breakfast were courteous and efficient. There was stacks to chose from even for a gluten free guest. Reception made the time to say hello and goodbye everytime we passed through. We had our free welcome drink on our last night. There is an excellent pizzaria to the left of the front door. Right on the corner about 50 meters away. Its cheap and cherrful and the staff were great. No reason for us to go further for food as we were not on a culinary quest. It was food to sustain us. We didnt bother with lunch as we had so much at breakfast. The room was cleaned every day and plenty of soaps shampoos etc. We took our own kettle as we like a lot of tea but you can have one for about 2.5 euro a day per person. The hotel is less than 5 minutes from the termini so easy to get in and out of the city without having to trek miles. I wouldnt hesitate to recommend this to other friends.


  • Marie Therese Dingli

    Customer rating:

    14-Dec-2016
    Excellent Hotel. Excellent Service. Abundant breakfast and great location


  • Anonymous guest

    Customer rating:

    11-Dec-2016
    We were very satisfied with the location (2 minutes from the Termini train station) and the accommodation. The room was comfortable and clean. The breakfast was generous and provided more than the usual choices. The staff at the reception were always accommodating and helpful. We make special mention of the staff at the breakfast room, Katherine, who was cheerful, helpful and efficient. Her companion Andrea was also accommodating. When in Rome, will definitely stay in this hotel and will most certainly recommend this hotel to family and friends.


  • Amanda Hopwood

    Customer rating:

    7-Dec-2016
    the staff were very very helpfull....breakfast was good and huge choice..we stayed in the annex and the rooms were clean and beautiful


  • Donald Boothe

    Customer rating:

    1-Dec-2016
    Great breakfast buffet! Staff was extremely helpful and friendly. Great location if arriving by train. Definitely would book again.


  • Ewa Mleczko

    Customer rating:

    20-Nov-2016
    Great place and lovely staff!!


  • Anonymous guest

    Customer rating:

    14-Nov-2016
    Lovely, small hotel, well-situated in the city. A short walk from Roma Termini. Nicely-appointed rooms, modern bathroom, conveniently located power outlets and lighting.


  • Jose Daniel Jimenez

    Customer rating:

    24-Oct-2016
    This was the second time we came here. The facilities, staff, and good location, were essentials for having the Morgana as our first option in Rome..


  • Myrna Jean Sohn

    Customer rating:

    23-Oct-2016
    The convenience was important to us. We felt at home and comfortable. Loved the included breakfast!


  • Anonymous guest

    Customer rating:

    10-Oct-2016
    Very good service. Excellent breakfast and lovely staff. Great location. Thank you.


  • Johnson Christopher

    Customer rating:

    7-Oct-2016
    After presenting a difficult challenge to your excellent front desk staff they were super helpful in their attitude and actions - well done !!!


  • Anonymous guest

    Customer rating:

    2-Oct-2016
    Great queen size bed, warm helpful staff. If traveling on your own (not a tour group), it's a great location for public transportation. Buses and metro were easy to use.


  • Manjula Dissanayake

    Customer rating:

    1-Oct-2016
    The service from most of the staff was exceptional. The hotel was clean and the breakfast was wonderful. We like to recognize a few staff who went beyond their way to make our stay a memorable one: 1). Carmelo (the breakfast room host): He was always pleasant and made sure guests needs are fully met. Excellent customer service staff person. 2). Rose: She was extremely cheerly and made our breakfast experience a pleasant one. She really made a mark on us when she volunteered to babysit our infant while we were rushing our breakfast on the last day before check-in out. That kind of a service goes a long way, and we will always remember her kind gesture. 3). The front office manager was checked us in was very helpful and courteous. He made sure that we were checked in on time and offered complimentary breakfast while we waited for our room. Overall, Hotel Morgana was a very pleasant experience, and we will definitely recommend it to others. Hope to enjoy your hospitality again someday! Chara & Manjula from Washington DC


  • Dawn Beasley

    Customer rating:

    27-Sep-2016
    We enjoyed our stay. The rooms were spotlessly clean and comfortable, and their was plenty to chose from at the breakfast buffet. Location was great near the station as we arrived and left by train. We walked to all the tourist destinations.


  • David Dean

    Customer rating:

    25-Sep-2016
    Cheerful and helpful staff. Very clean and comfortable accommodation. Great breakfast.


  • Gail Baker

    Customer rating:

    22-Sep-2016
    The staff was very nice and helpful. They upgraded us to a larger room and I requested to be on a quiet side. The breakfast was very good and lots of variety. The bed was comfortable and the room was very clean. The rooms are not big by American standards but plenty big by European standards. I would stay here again my next trip to Rome. The location was great being so close to the train station and close to all the sites. The bus station is right there but we walked everywhere.


  • ANDREW DILKS

    Customer rating:

    21-Sep-2016
    good clean hotel,rooms to a good standard and ample choice for breakfast.Staff are excellent,pleasant and happy to help made our stay very enjoyable.


  • Anonymous guest

    Customer rating:

    18-Sep-2016
    Lovely place. Breakfast buffet host and staff were fabulous.


  • Sylvia Donaldson

    Customer rating:

    12-Sep-2016
    Staff were extremely helpful both on the front desk and in the breakfast room. Room was on the fifth floor and was very comfortable. As we were on a sightseeing stay we only needed the room to shower and rest so it was appropriate. No complaints at all


  • Phil North

    Customer rating:

    3-Sep-2016
    Had a 3 night stay in one of there Master double rooms very clean and spacious . Staff were always friendly and very helpful. Good choice for breakfast, everything was nice and fresh. Great central location.


  • david osborne

    Customer rating:

    29-Jul-2016
    Our stay at Hotel Morgana was absolutely wonderful. All aspects of the hotel were excellent but in particular the staff were extremely courteous, friendly, helpful and efficient and even helped us out when we passed back through Rome at the end of our travelling holiday to Sicily. The hotel is very conveniently located about 3 minutes' walk from Termini station and we walked to most of the historical monuments quite easily from it. The hotel is well maintained and the bedroom was well appointed, clean and a good size for a central city location and the en-suite was of a good standard with high quality fittings. Breakfast was also excellent with a big range of good quality food and the staff were again very friendly and efficient. I will certainly stay at this hotel again on my next trip to Rome.


  • Stephen Rambin

    Customer rating:

    22-Jul-2016
    Excellent staff, rooms, cleaning service and breakfast. Will recommend to all travelling to Rome.


  • Anonymous guest

    Customer rating:

    22-Jul-2016
    Rooms are lovely and complimentary breakfast is wonderful. Staff is very friendly & helpful.


  • Anonymous guest

    Customer rating:

    19-Jul-2016
    Hotel is in a fantastic location , rooms are comfortable and clean. The staff are all wonderful and helpful in every way. Breakfast is excellent with a good variety of dishes to choose from and the restaurant staff are always cheerful and welcoming.


  • Karen Kirkham

    Customer rating:

    6-Jul-2016
    Hotel Morgana is perfectly placed. It is very close to Roma terminii and easily walkable with luggage. It is also close to a lot of Romes attractions - we managed to walk to the Collesium in 10 minutes. Rooms were clean and the breakfast was perfect. The hotel stored our luggage free of charge whilst we went sight seeing.


  • Anonymous guest

    Customer rating:

    30-Jun-2016
    A lovely hotel, got upgraded on arrival which was a lovely room, very good location not far from most of the site seeing spots , lovely little restaurants and close to transport needs


  • Anonymous guest

    Customer rating:

    29-Jun-2016
    Everything perfect


  • MYNOR FRANCO

    Customer rating:

    27-Jun-2016
    El servicio es excelente y el staff es muy servicial. Lo único es que nos enviaron inicialmente a un apartamento más amplio a una cuadra, pero nos sentíamos como fuera del hotel y con un poco de inseguridad


  • Anonymous guest

    Customer rating:

    18-Jun-2016
    We greatly enjoyed our stay. We speak only English, and your staff was friendly, very competent, and addressed all of our requests for help. Your rates are very reasonable. We will recommend you to anyone who tells us they are going to Rome.


  • Debra Kagawa

    Customer rating:

    11-Jun-2016
    We LOVED our stay at Hotel Morgana. The location is perfect and the staff wonderful. We would definitely stay there again.


  • Anonymous guest

    Customer rating:

    7-Jun-2016
    Excellent location Excellent Breakfast Very nice, clean room


  • Anonymous guest

    Customer rating:

    31-May-2016
    Muy bien comunicado en metro y tren. Las habitaciones remodeladas están muy bien. El personal de recepción muy amable. Al baño le falta algún estante para poner el neceser y el agua de la ducha se salía. Pero en general, bastante bien


  • John Anderson

    Customer rating:

    18-May-2016
    The hotel is conviently located near the Rome Central train station. The hotel and rooms are beautifully decorated. The breakfast buffet was excellent. All the staff are very courteous and very helpful. I would highly recommend staying here!


  • Joseph Macel

    Customer rating:

    17-May-2016
    Two blocks from Rome Termini rail station. Very good breakfast. Great staff. Recommend this hotel.


  • nick price

    Customer rating:

    15-May-2016
    Delighted with our stay. We stayed from 11th May to 14th May for our 25th wedding and had a lovely room overlooking the street. I have also booked a group here for Feb 2017 so was delighted to have chosen a first class hotel and looking forward to my return.