Customer reviews

  • Anonymous guest

    Customer rating:

    18-Sep-2017
    Great location, close to main station and tourist areas within easy walking distance. Friendly helpful staff and early access to our room around midday which was perfect.


  • Tim Walsh

    Customer rating:

    13-Sep-2017
    Excellent service. Thank you for your kind welcome on arrival with cakes and coffee. We really enjoyed our stay .Thank you once again


  • Andrew Tomlinson

    Customer rating:

    12-Sep-2017
    Decent friendly hotel really easily accessible by Roma termini and not far from land marks was ideal for mine and my wife's stay in Rome and would recommend good value clean city centre hotel.


  • Robert Punzul

    Customer rating:

    11-Sep-2017
    The hotel and staff were at their best, we enjoy our stay and will book this hotel anytime again.


  • James Ashworth

    Customer rating:

    11-Sep-2017
    Very clean and pleasant hotel. Vert friendly staff and an excellenr breakfast. The restaurant manager is first class and glad to assisat


  • Anonymous guest

    Customer rating:

    9-Sep-2017
    Room was clean and Tudor was very helpful! :)


  • Anonymous guest

    Customer rating:

    9-Sep-2017
    Beds comfortable, shower large and great water pressure, welcome drink and bottle of water in room appreciated. Breakfast excellent. Close proximity to station. Overall an excellent place to stay in Rome.


  • Maria Plaza

    Customer rating:

    6-Sep-2017
    Love the hotel


  • Anonymous guest

    Customer rating:

    30-Aug-2017
    Staff were very helpful, especially when I needed to change rooms.


  • Lisa Whitear

    Customer rating:

    30-Aug-2017
    We booked luxury room which was beautiful, it was spacious with a balcony. The hotel is in a great location.


  • Benjamin Chanchavac

    Customer rating:

    9-Aug-2017
    A nice place to stay. Very convenient location. The elevator is a bit small, but overall very nice


  • Avi Shay

    Customer rating:

    30-Jul-2017
    Extreemly nice hotel, helpfull staff and a great location.


  • Tammy Adams

    Customer rating:

    27-Jul-2017
    My name is Diane Millemann and I stayed at the Morgana in a second room reserved by Tammy Adams July 7-8 and July 16,17,18, 2017. This is my third time at the Morgana and I wouldn't consider any other hotel . The staff is exceptionally helpful and competent typified by Marissa going to extra lengths to make our stay absolutely wonderful. The rooms are lovely and clean, the breakfast exceeds expectations, the whole staff are friendly and genuinely concerned about meeting my needs. Of course, the location is incredibly convenient! If I could rate higher than a 5 I would!!


  • Roseanne Lucero

    Customer rating:

    25-Jul-2017
    We had the most pleasant stay at your hotel! The rooms were perfect...clean, updated, with all the amenities. The staff was extremely helpful and welcoming when we arrived and for the duration of our stay. Breakfast was wonderful! Host during breakfast was so nice and took the time to shake my husbands hand after hearing that we were leaving and told us to come back again soon. Over all, this hotel comes highly recommended as the place to stay while traveling in Rome!


  • Thomas Adams

    Customer rating:

    25-Jul-2017
    We stayed at the Morgana at the recommendation of friends that stayed in the past. The accommodations were beyond our expectations. the room was very well appointed and clean. The staff from the desk clerk to bell hop to kitchen staff were very friendly and welcoming. Thank you all for helping make our stay in Rome so memorable.


  • Patricia Schoeffler-Ross

    Customer rating:

    21-Jul-2017
    We stayed at Hotel Morgana due to its easy access to the train station and its affordable price. Our room had been upgraded to executive which was a nice surprise! The receptionist and bartender were exceptionally friendly & accommodating. We enjoyed the welcome drinks and the light provided when we arrived. They scheduled our ride to the airport and arranged for us to have a boxed breakfast since we were leaving early. I would definitely recommend this hotel if you need easy access to the train station!


  • Anonymous guest

    Customer rating:

    16-Jul-2017
    Loved our stay here. One of our party has coeliac disease and the staff at breakfast were able to provide him with a huge basket of packaged gluten free bakery items, including heated GF bread for his morning meal. For those of us who could eat gluten, we had a very substantial and enjoyable meal that fueled our walking through Rome that day. The staff at the hotel were very helpful and friendly.


  • FERROIL Michel

    Customer rating:

    3-Jul-2017
    Personnel très accueillant et professionnel. Notre chambre et la salle de bains étaient très propre. Très bon petit déjeuner. L'hôtel est très bien situé, juste à côté de la gare et du métro. Je recommande vivement cet hôtel.


  • Andrew Carbone

    Customer rating:

    30-Jun-2017
    Great location and very easy to explore bella Roma. Nice rooms and friendly staff, especially Carmelo who was always happy, friendly and helpful and offered exceptional service. Salute


  • Ganas Iyemperumal

    Customer rating:

    28-Jun-2017
    We had the best hospitality at Morgana Hotel. We travelled from SA to Paris,Venice , Rome and Dubai. Hotel Morgana was the best. The staff from reception to breakfast to room service was excellent. We would most definately stay at Morgana if we come to Rome again. Thanks again


  • Carol Ciluffo

    Customer rating:

    25-Jun-2017
    Another lovely stay at Hotel Morgana - friendly staff, clean rooms, wonderful breakfast and great location. this is my second stay on my way home from another wonderful trip to Italy. Highly recommend.


  • Sigurborg Ólafsdóttir

    Customer rating:

    23-Jun-2017
    Really nice hotel next to the train station. Clean, nice with a very good staff.


  • Joan Nugent

    Customer rating:

    19-Jun-2017
    Our stay at Hotel Mogana was perfect-exceeded our expectations in every way. The staff was friendly and helpful, the room charming, bed comfortable, an outrageously wonderful jacuzzi bath, complimentary drink in the afternoon and great breakfast served with a cup of cappuccino. We couldn't have asked for more!


  • Grazielle Jalink

    Customer rating:

    19-Jun-2017
    Het is een heel goed hotel goed gelegen als je afhankelijk bent van het openbaar vervoer. Voor klantvriendelijkheid en behulpzaamheid krijgen ze een 10+. Hun uitleg om bepaalde bezienswaardigheden te zien was boven verwachting. Kamer was schoon, ruim en bij de tijd. Dus zeker een aanrader. Ga ik weer naar Rome verblijf ik zeer zeker daar!


  • Anonymous guest

    Customer rating:

    8-Jun-2017
    My family and I were extremely pleased with our stay at Hotel Morgana. The staff are very friendly and the rooms were very clean.


  • Norman Taylor

    Customer rating:

    27-May-2017
    An exceptionally comfortable hotel. The room was pleasant and quiet with a comfortable, if firm, bed. The breakfast buffet each morning was extraordinary and included cappuccino and other drink service as soon as seated. The choice of foods was so diverse as to offer many pleasing items to persons from every continent. I will be recommending Hotel Morgana to my friends.


  • Julie Helm

    Customer rating:

    19-May-2017
    Staff were very helpful. We had a nice room. Hotel is in a good location


  • Nancy Kaminski

    Customer rating:

    17-May-2017
    We greatly enjoyed our stay at Hotel Morgana. The rooms are comfortable and the breakfast buffet is outstanding! The location is excellent, within easy walking distance of many attractions.


  • Wes Sjaardema

    Customer rating:

    15-May-2017
    My wife and I stayed at the Hotel Morgana for easy access to Roma Termini train station. We don't like the neighborhood or the views, but the hotel staff are courteous and professional, the WiFi is reliable, the rooms are nice and the beds are comfortable. Excellent breakfast buffet hosted by very welcoming and professional staff.


  • Aleksey Serdyuk

    Customer rating:

    9-May-2017
    Wonderful hotel in a very convenient place.


  • Janelle Sapigao

    Customer rating:

    5-May-2017
    Such a brilliant place to stay close to the Termini and all the other tourist attractions! I had my first trip to Rome and was never disappointed booking in this Hotel. Whatever it is that was written in the reviews here were all true. Friendly staff, delicious and rich breakfast with (sausages,bacon,cheese,bread,etc), easy to locate, clean room, nice shower and if you need to leave early and will not be able to have breakfast then no worries as they will pack a breakfast for you (just dont forget to inform them the night before so they could prepare). 5mins walk away from the Roma Termini,30mins by Leonardo express to and from the Fiumicino airport. Getting around tourist attractions is very easy as well. Highly recommended esp. for solo travelers!


  • Richard Santiago

    Customer rating:

    4-May-2017
    We were here for 6 days and had a very good time. The hotel is clean, the staff was welcoming. Marco, Lukas, Carmelo, Katheryn, Eddie, and everyone else, thank you for service. A rich buffet breakfast served every morning was just the ticket for the long walks along ancient streets, exploring this vast city. Located just a few blocks from the Termini Station, made it convenient for transport back and forth from the airport. Surrounded by restaurants, fast food shops, a mini store (I like to keep large bottles of water in my room), and tons of street vendors/souvenir shops, you never lacked for anything. On the same street a few blocks down was the tour company I had booked with, again very convenient. I would stay here again, and highly recommend it to anyone thinking of visiting the Eternal City. Eddie, we didn't get a chance to say goodbye when we checked out, we were told it was your day off. Again, thanks to everyone for a wonderful stay at your charming hotel.


  • Anonymous guest

    Customer rating:

    4-May-2017
    Excellent location, very helpful and friendly staff.


  • michael perkins

    Customer rating:

    7-Apr-2017
    Excellent location and all staff were brilliant -nothing was too much trouble. Would definitely stay again.


  • Sevan Michikian

    Customer rating:

    21-Mar-2017
    I would like to say that it was an amazing and pleasant hotel. I am really glad to say that the room was amazing the breakfast was amazing the people were amazing everything was clean and i would suggest Hotel Morgana to other people for sure. But i am unhappy because i was expecting a double bed and not two single bed merged together. Plus i believe that for a 4 star hotel is a must to have slippers and bathrobe. anyway the hotel was amazing and i haven't regret that i chose it great job guys !


  • Shanil Sanghani

    Customer rating:

    9-Mar-2017
    I recently stayed at Hotel Morgana and very much enjoyed my stay. The staff were very friendly and the rooms were very nice too. The hotel is in a great location, very close to Termini station and a close walk to the Colosseum. The breakfast is also great and also had good vegetarian options. It does not have a kettle in the room but has complimentary tea and coffee in the lobby. Would recommend for anyone coming to Rome!


  • Alin Gheorghe

    Customer rating:

    24-Feb-2017
    Very pleasant staff, top conditions, best breakfast.


  • Peter FrankRath

    Customer rating:

    30-Jan-2017
    Excellent staff (reception & breakfast), great service, good breakfast


  • PAUL WHEATLEY

    Customer rating:

    21-Jan-2017
    The most important comment is that if we are fortunate enough to return to Rome, would my family and I like to stay again at Hotel Morgana. The answer would be a definite YES. We (my wife, daughter & I) stayed at Hotel Morgana between the 28th December 2016 and the 3rd January 2017. What stood out most was how the staff at the hotel are very friendly, helpful & always wishing to accommodate, this made our stay very pleasant. We were in Room 153, which is a secure separate annex about 75 metres up the road. Don't let this put you off, because it had a balcony overlooking a historical building & grounds, with a view up & down the street. The room was comfortable for all three of us & clean. The hotel is also well located close the Train Terminal whereby you can either choose to go to the tourist attractions by train, bus or walk, whichever is your preference. For breakfast there was quite a broad choice of options, for me personally I do like my bacon, so I was a happy bunny. I have to mention the catering staff at breakfast were particularly welcoming.


  • Helen McCarthy

    Customer rating:

    16-Jan-2017
    Have just spent our third holiday at this hotel and have not been disappointed on any of the stays. The rooms are clean and comfortable and the location of the hotel, close to Termini makes travelling around Rome so easy. Staff are helpful and polite. Breakfast is always very good. Would definitely recommend Hotel Morgana.


  • Anonymous guest

    Customer rating:

    2-Jan-2017
    Very good value for money, delicious breakfast, clean, nice and helpfull staff. Highly recommended.


  • Kerry Hudson

    Customer rating:

    27-Dec-2016
    We have had 5 nights here over the Christmas break and we cant fault the hotel in any way. The staff at breakfast were courteous and efficient. There was stacks to chose from even for a gluten free guest. Reception made the time to say hello and goodbye everytime we passed through. We had our free welcome drink on our last night. There is an excellent pizzaria to the left of the front door. Right on the corner about 50 meters away. Its cheap and cherrful and the staff were great. No reason for us to go further for food as we were not on a culinary quest. It was food to sustain us. We didnt bother with lunch as we had so much at breakfast. The room was cleaned every day and plenty of soaps shampoos etc. We took our own kettle as we like a lot of tea but you can have one for about 2.5 euro a day per person. The hotel is less than 5 minutes from the termini so easy to get in and out of the city without having to trek miles. I wouldnt hesitate to recommend this to other friends.


  • Marie Therese Dingli

    Customer rating:

    14-Dec-2016
    Excellent Hotel. Excellent Service. Abundant breakfast and great location


  • Anonymous guest

    Customer rating:

    11-Dec-2016
    We were very satisfied with the location (2 minutes from the Termini train station) and the accommodation. The room was comfortable and clean. The breakfast was generous and provided more than the usual choices. The staff at the reception were always accommodating and helpful. We make special mention of the staff at the breakfast room, Katherine, who was cheerful, helpful and efficient. Her companion Andrea was also accommodating. When in Rome, will definitely stay in this hotel and will most certainly recommend this hotel to family and friends.


  • Amanda Hopwood

    Customer rating:

    7-Dec-2016
    the staff were very very helpfull....breakfast was good and huge choice..we stayed in the annex and the rooms were clean and beautiful


  • Donald Boothe

    Customer rating:

    1-Dec-2016
    Great breakfast buffet! Staff was extremely helpful and friendly. Great location if arriving by train. Definitely would book again.


  • Ewa Mleczko

    Customer rating:

    20-Nov-2016
    Great place and lovely staff!!


  • Anonymous guest

    Customer rating:

    14-Nov-2016
    Lovely, small hotel, well-situated in the city. A short walk from Roma Termini. Nicely-appointed rooms, modern bathroom, conveniently located power outlets and lighting.


  • Jose Daniel Jimenez

    Customer rating:

    24-Oct-2016
    This was the second time we came here. The facilities, staff, and good location, were essentials for having the Morgana as our first option in Rome..


  • Myrna Jean Sohn

    Customer rating:

    23-Oct-2016
    The convenience was important to us. We felt at home and comfortable. Loved the included breakfast!